Contact

Talk To The Socioi Team

Reach us at hello@socioi.com. We typically respond within one to two business days.

Pick The Right Inbox

Product questions, billing, and privacy each have a dedicated address — so your message reaches the people who can help fastest.

Direct Lines

How Can We Help?

  • Product & Support

    Scheduling, channels, workspaces, AI agents, or getting started with your trial.

    Email Support

    support@socioi.com

  • Billing & Refunds

    Invoices, plan changes, cancellations, and refund requests for your workspace.

    Email Billing

    billing@socioi.com

  • Privacy & Data

    Access, correction, or deletion requests for account data and connected channels.

    Email Privacy

    privacy@socioi.com

Before You Write

Faster Answers, Fewer Emails

These links cover the questions we hear most — account access, channel data, and billing policy.

  • Sign In Or Reset Password

    Most account access issues are resolved from the Launchpad.

    Go To Login
  • Data Deletion

    Disconnect channels or request removal of Meta and other connected data.

    View Data Deletion
  • Refunds & Billing Policy

    Plan changes, cancellations, and how refunds are handled.

    Read Policy

Sensitive Matters

Security & Legal

Report a vulnerability to security@socioi.com. For contracts and legal notices, write legal@socioi.com.

Prefer To Jump In?

Start a free trial or open the app — then reach out if you need a hand from the team.