Contact
Talk To The Socioi Team
Reach us at hello@socioi.com. We typically respond within one to two business days.
Pick The Right Inbox
Product questions, billing, and privacy each have a dedicated address — so your message reaches the people who can help fastest.
Direct Lines
How Can We Help?
Product & Support
Scheduling, channels, workspaces, AI agents, or getting started with your trial.
Email Supportsupport@socioi.com
Billing & Refunds
Invoices, plan changes, cancellations, and refund requests for your workspace.
Email Billingbilling@socioi.com
Privacy & Data
Access, correction, or deletion requests for account data and connected channels.
Email Privacyprivacy@socioi.com
Before You Write
Faster Answers, Fewer Emails
These links cover the questions we hear most — account access, channel data, and billing policy.
Sign In Or Reset Password
Most account access issues are resolved from the Launchpad.
Go To LoginData Deletion
Disconnect channels or request removal of Meta and other connected data.
View Data DeletionRefunds & Billing Policy
Plan changes, cancellations, and how refunds are handled.
Read Policy
Sensitive Matters
Security & Legal
Report a vulnerability to security@socioi.com. For contracts and legal notices, write legal@socioi.com.
Prefer To Jump In?
Start a free trial or open the app — then reach out if you need a hand from the team.